GREEN MAN GAMING BUNDLES – PRIVACY NOTICE

Version: 1.0

Last Updated: 19 Sept 2025

Your Privacy Matters to Us

At Green Man Gaming Bundles, our mission is to make it easy for anyone to support great causes by purchasing digital bundles of games, software, and books. We’re committed to respecting your privacy and being transparent about the limited data we collect, how we use it, and how we keep it safe.


Because Green Man Gaming Bundles offers account-free checkout and focuses on one-time purchases, we collect and process far less personal data than traditional online stores. Nonetheless, we want you to feel informed and confident in how your data is handled.


By using this site, you acknowledge that you have read and understood this Privacy Notice.


Who We Are and What This Notice Covers

Green Man Gaming Bundles is operated by Green Man Gaming Limited, which is the controller of any personal data you provide to us or that we collect when you use this site.


This Privacy Notice explains:

  • what personal data we collect when you buy a bundle or browse our site,
  • how and why we use that data,
  • who we may share it with and where it is processed,
  • and your choices and rights under data protection laws.


Although Green Man Gaming Bundles does not require accounts or user registration, we still collect certain limited data in order to process purchases, support charitable contributions, and operate the site effectively.


If you have any questions about this Privacy Notice or how we handle your data, you can contact our Customer Service team at: https://greenmangamingbundles.zendesk.com.


Or email our Data Protection Office directly at dataprotection@greenmangaming.com.


Green Man Gaming Limited,
c/o Nyman Libson Paul LLP, 124 Finchley Road,
London, United Kingdom, NW3 5JS
Company number: 05271628


What Data We Collect

Green Man Gaming Bundles is designed to offer a simple, account-free experience. However, we still collect a limited amount of personal data to process your order, ensure site security, comply with legal obligations, and improve our services.


We may combine the data described below if relevant to these purposes.


Data You Provide to Us

You may give us personal data directly, including:

  • Purchase information: When you place an order, you provide billing and payment information (such as your name, email address, and billing address) via our checkout process.
  • Customer support: If you contact our support team, we may collect your name, email address, and any additional details you include in your message.
  • Marketing preferences: If you choose to subscribe to our marketing emails, we record your email address and your consent or preferences regarding communications.


Data We Collect Automatically

When you visit or interact with our site, we may collect technical and usage data such as:

  • Device and browser information: Including IP address, browser type, operating system, and screen resolution.
  • Usage information: Such as page views, click data, referring URLs, time spent on the site, and interaction with promotions.
  • Cookies and similar technologies: We use these to enable basic site functionality, understand performance, and support fraud prevention. Please see our Cookie Policy for more details.


Data from Third Parties

We may also receive limited information from third parties, including:

  • Payment and fraud prevention providers: To help verify transactions and reduce fraud risk.
  • Marketing and referral partners: For tracking campaign performance and referral traffic, where applicable.
  • Legal or regulatory authorities: Where required to comply with legal obligations.


Legal Bases We Rely On

Under the UK General Data Protection Regulation (UK GDPR) and EU GDPR, we rely on the following lawful bases to process your personal data:


Your Consent

We will collect and process your personal data with your explicit consent in situations where it is required — for example, when you choose to sign up for our email newsletter or promotional communications.

You can withdraw your consent at any time by following the unsubscribe link in any marketing email or by contacting us directly.


Contractual Obligation

We may need certain personal information from you in order to fulfill our contract with you. For example:

  • When you purchase a bundle, we require your payment details, billing information, and email address to process the transaction and deliver your digital products.


Legal Obligation

We may process your personal data where we are legally required to do so. This includes:

  • Complying with financial regulations, tax requirements, or fraud reporting obligations.
  • Sharing information with law enforcement or regulatory bodies where required by law.


Legitimate Interests

We may process certain limited personal data when it is necessary for our legitimate interests — provided that those interests are not overridden by your rights or interests. For example:

  • Monitoring website traffic and usage to help ensure the site is secure and performing well.
  • Preventing fraud and ensuring trust in our payment systems.
  • Understanding overall purchasing trends to inform how we promote future bundles.


How We Use Your Data

We only use your personal data when we have a valid reason to do so — such as processing your purchase, improving our services, complying with the law, or contacting you with your consent.


Below is how we may use the data we collect.


To Process Your Order and Deliver Your Purchase

We use your information to:

  • Fulfil your transaction and deliver your digital products,
  • Communicate with you about your purchase (e.g. order confirmation or delivery email),
  • Manage refunds or customer support queries,
  • Prevent fraud and ensure secure transactions.


To Improve Our Website and Services

We may use technical and usage data to:

  • Maintain and optimise the performance of our website,
  • Fix bugs, improve usability, and understand how visitors use the site,
  • Monitor for errors or unusual activity patterns that may indicate fraud or abuse.

This processing is based on our legitimate interest in operating a secure and effective online store.


To Comply With Legal Obligations

We may process your data when required to do so by law. This could include:

  • Responding to lawful requests from authorities,
  • Meeting financial reporting and tax obligations,
  • Assisting with investigations into fraud or misuse of our services.


With Your Consent: Marketing and Promotions

If you sign up for marketing communications from us, we’ll use your contact details (such as your email address) to:

  • Send you information about future bundles or special promotions,
  • Share updates related to our store and charitable partnerships.

You can unsubscribe from marketing emails at any time by clicking the link in our emails or contacting us directly. We will not send you marketing unless you have opted in.


Cookies and Tracking Technologies

We use cookies and similar technologies to support site functionality, measure site performance, and manage fraud prevention. Some cookies also support limited analytics or marketing tracking, with your consent.

Please refer to our Cookie Policy for more information and how to manage your preferences.


Who We Share Your Data With

We may share limited personal data with trusted third parties to help operate Green Man Gaming Bundles, process your transactions, and comply with the law.


Service Providers

We share personal data with third-party vendors that provide services on our behalf, including:

  • Payment processors and checkout providers,
  • Fraud prevention and security monitoring partners,
  • Customer support platforms,
  • Cloud hosting and infrastructure services.

These providers are only allowed to process your data for the purposes we've specified and are required to protect it under applicable data protection laws.


Marketing and Analytics Partners

If you consent to cookies or marketing, we may share limited data (such as cookie identifiers or referral tags) with advertising and analytics providers to help:

  • Measure the performance of campaigns,
  • Understand how visitors interact with our site,
  • Display Green Man Gaming Bundles promotions on other platforms.

These partners may include platforms like Meta, Google, or Impact. Data sharing is governed by both this Privacy Notice and the privacy notices of those third-party platforms.

You can manage cookie-based tracking preferences via our Cookie Policy.


Legal, Fraud and Compliance

We may share data with:

  • Financial or fraud prevention services, to detect and prevent unlawful activity,
  • Government authorities or law enforcement, when required by law or to protect our legal rights or the safety of others,
  • Professional advisers, such as legal, tax, or audit consultants.


Business Transfers

If Green Man Gaming Bundles or Green Man Gaming Limited is involved in a merger, acquisition, restructuring, or sale of assets, your data may be transferred to the relevant successor entity.


International Data Transfers

Some of our service providers are located outside the UK and European Economic Area (EEA). When we transfer your data internationally, we take steps to ensure your data is protected, including:

  • Using the EU Standard Contractual Clauses and UK International Data Transfer Addendum,
  • Relying on the EU-U.S. Data Privacy Framework or other valid transfer mechanisms under applicable law.


Data Storage and Retention

We only keep your personal data for as long as necessary to fulfil the purposes set out in this Privacy Notice, including:

  • Completing your purchase and delivering your digital products,
  • Meeting legal, tax, accounting, or regulatory obligations,
  • Preventing fraud or resolving disputes.

For example, we may retain purchase records for up to 6 years to comply with tax and accounting laws, and support fraud prevention.


Where we no longer need your data, we will delete or anonymise it securely.


Security

We take data protection seriously and apply appropriate technical and organisational safeguards to protect your personal data from unauthorised access, loss, misuse, or disclosure.


This includes but not limited to:

  • Secure payment processing through our trusted third-party providers,
  • Encrypted communications via HTTPS,
  • Internal controls to restrict access to personal data only to authorised personnel.

While no system is completely foolproof, we actively monitor and maintain our infrastructure to reduce risk.


Children’s Data

Green Man Gaming Bundles is not intended for children under the age of 16, and we do not knowingly collect personal data from anyone under that age.


If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us at dataprotection@greenmangaming.com, and we will delete that data.


Your Rights

You have rights over your personal data under applicable data protection laws, including:

  • Access – to request a copy of the personal data we hold about you,
  • Rectification – to correct inaccurate or incomplete data,
  • Erasure – to ask us to delete your data when it's no longer needed,
  • Restriction – to request limited processing under certain conditions,
  • Objection – to object to our processing where based on legitimate interests,
  • Data portability – to receive a copy of your data in a commonly used format.

To exercise any of these rights, please contact us at dataprotection@greenmangaming.com or submit a request through our Customer Service Portal.


We may need to verify your identity before fulfilling certain requests.


Automated Decision-Making and Fraud Prevention

We use automated fraud prevention tools to help detect and block suspicious or high-risk transactions. These tools assess various data points (such as IP address, device information, and payment patterns) to determine the likelihood of fraud.


In some cases, this may result in your transaction being automatically declined without human review. This is considered an automated decision under data protection law.


If you believe a transaction was declined in error, you have the right to:

  • Request human review of the decision,
  • Contest the outcome, and
  • Express your point of view.

To do so, please contact our support team through our Customer Service Portal or email dataprotection@greenmangaming.com.


Complaints

If you have concerns about how we handle your data, please contact us first using the information above — we will do our best to resolve the issue.


If you're not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.


For example:


Updates to This Privacy Notice

We may update this Privacy Notice from time to time. When we do, the new version will be published on this page and will take effect immediately unless otherwise stated.


We encourage you to review this page regularly to stay informed about how we protect your data.


If any changes materially affect how we use your personal data, we will take reasonable steps to notify you — for example, by updating the site prominently or where appropriate, via email (if you have provided one for marketing or support).


By continuing to use the site after an updated version is posted, you accept the terms of the revised Privacy Notice. If you do not agree with any changes, you should stop using Green Man Gaming Bundles.